Reference

How wd24r Handles Your Personal Information

Your privacy is a straightforward matter here. We collect only what we need to run your account, process payments through bKash, Nagad, and Rocket, and keep your sessions secure. Access to this platform depends on your local law and eligible regions.

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HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Your Rights

We use SSL encryption across every page and payment flow so your data travels securely between your device and our servers. Account sessions are protected by OTP verification — each login to your mobile or desktop triggers a one-time code sent to your registered number. You can review and update your stored details at any time from the account settings page.

Cookies and Sessions

We use functional cookies to keep your session active and remember your preferences. You can manage cookie settings from your browser, though disabling them may affect login.

Data Retention

Account data is kept while your account is active and for the period required by applicable rules in your region. Closed accounts are anonymised after the mandatory retention window.

Third-Party Access

We share data only with payment processors like bKash, Nagad, and Rocket and with compliance partners where the law requires it. No advertising third parties receive your information.

Your Rights

You have the right to access your data, correct inaccuracies, and request deletion where local law permits. Submit a request through live chat or email and we'll confirm next steps.

What We Collect and Why We Use It

wd24r Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your registration details, device information, and transaction records. Payment data linked to your bKash, Nagad, or Rocket wallet is processed to complete deposits and withdrawals — we do not store your full wallet PIN or mobile banking

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credentials on our servers. We use session cookies to keep you logged in and to recognise your device between visits. Your data is retained for as long as your account remains active and for the period required under applicable regulations in your eligible region. We do
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not sell your personal information to third parties. Sharing happens only with payment processors and compliance partners where required to operate your account lawfully. If you are accessing from Bangladesh, availability and data handling obligations depend on your local law. We review this policy periodically, and
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any material changes are communicated through your registered contact details before they take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat inside your account dashboard or by emailing our data team. We aim to respond to all data-related queries within a reasonable timeframe, in line with applicable regional requirements.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, contact us through live chat or email.

We collect your name, contact details, and identity verification documents. When you transact, we also log the payment reference from your bKash, Nagad, or Rocket transfer.

No. We never store your mobile wallet PIN. Payment flows redirect through your wallet app where you authenticate directly. We only receive a transaction confirmation reference.

Your data is retained for as long as your account is active, plus any additional period required under applicable regulations in your eligible region. Closed accounts are anonymised after that window.

Yes. Send a data access request through live chat in your account dashboard or by email. We'll confirm receipt and provide your data summary within the applicable response timeframe.

Contact our support team via live chat or email with a deletion request. We'll process it in line with local legal requirements — some data may need to be retained for compliance reasons.

We share data only with payment processors and compliance partners as needed to operate your account. We do not sell your data or share it with advertising networks.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How wd24r Handles Your Personal Information

Security, Cookies, Retention and Your Rights

Cookies and Sessions

Data Retention

Third-Party Access

Your Rights

Reach Us About Your Privacy

Common Questions About Your Privacy

01 What personal information does wd24r collect when I open an account?

02 Does wd24r store my bKash or Nagad wallet PIN?

03 How long does wd24r keep my account data?

04 Can I request a copy of the data wd24r holds about me?

05 How do I request deletion of my personal data?

06 Does wd24r share my information with other companies?

Privacy Policy

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